Waste removal insurance

Choosing a reliable rubbish removal team is about more than just price and timings. You also want the reassurance that your property, people, and waste are protected if something unexpected happens. Waste Removal Croydon operates with comprehensive waste removal insurance so you can book with confidence. This page explains our core protections, compliance approach, and how we share documentation on request.

Why insurance matters for rubbish removal

• Protects you from costs if accidental damage or injury occurs during a collection.
• Ensures vehicles and teams are insured while transporting items to licensed facilities.
• Demonstrates good practice and compliance when hiring contractors for domestic or commercial work.

If you need to see proof of insurance on request, just let us know when you enquire and we’ll provide up-to-date certificates and compliance documents.

Our core covers

Public liability cover

Our public liability cover is designed to respond to accidental damage to property or injury to third parties arising from our work. This gives homeowners, tenants, landlords, and site managers reassurance that we take safety and responsibility seriously. While we work carefully and plan each job, this cover is there for added protection.

• Applies to on-site collection activities we carry out.
• Supports safe handling and damage cover for typical clearance risks.
• Limits and policy wording available on request.

Goods in transit cover

Moving waste and bulky items requires proper transport insurance. Our goods in transit cover protects eligible items we carry from the point of collection to disposal or recycling facilities, subject to policy limits and exclusions.

• Coverage levels for collections can be shared before booking.
• Applies to vehicles we operate for removals.
• Not all items are insurable; we’ll advise what is and isn’t covered.

If you have high-value commercial fixtures or sensitive equipment, tell us in advance so we can confirm the most suitable handling method and any specific exclusions.

Licensing and compliance

Waste carrier licence

Waste Removal Croydon operates under a valid waste carrier licence. This is a legal requirement in England for transporting waste. It helps prevent fly-tipping and ensures your waste is taken to licensed transfer stations or recycling centres.

• Licence and certification details available on request.
• We’ll provide our registration number and renewal date when you book.

Compliance documents we can provide

We understand many clients—particularly commercial and property professionals—require paperwork before work begins. On request, we can share:

• Proof of insurance (current certificates)
• Waste carrier licence details
• Risk assessments for site access
• Method statements for clearances
• RAMS packs tailored to the site and scope
• Documentation provided after jobs such as waste transfer notes

If you have a specific template or portal, send it through and we’ll complete it as part of mobilisation.

Risk assessments and safe systems of work

Every site is different—narrow staircases, fragile surfaces, limited parking, or live workplaces all need careful planning. Our approach:

1. Pre-visit or photos: We review access, item types, and any hazards.
2. Risk assessment: We identify manual handling, trip hazards, sharp/contaminated materials, and working-at-height risks where relevant.
3. Method statement: We set out team size, sequence of works, PPE, handling equipment, and isolation or protection measures.
4. Dynamic review: On arrival, the team reassesses conditions and updates controls as needed.

This planning supports both safe handling and damage prevention while helping meet insurance and duty-of-care requirements.

What’s typically covered vs not covered

Insurance policies have specific terms. We’ll always be transparent about scope and limits. As a guide only:

• Often covered: Accidental third-party injury or property damage arising from our activities; damage in transit within policy limits.
• Often not covered: Pre-existing damage; wear and tear; consequential losses; items excluded by policy terms (e.g., certain hazardous materials); incidents outside our control.

For clarity, we will confirm key exclusions relevant to your job and advise on best practice to reduce risk, such as clearing access routes and protecting delicate surfaces.

Documentation after the job

We can provide the paperwork you need for your records or audits:

• Waste transfer note or consignment note where applicable
• Recycling and disposal facility details
• Photos before/after if requested
• Invoice with job reference and date/time window

These documents are especially useful for landlords, managing agents, facilities teams, and compliance officers who must demonstrate proper waste duty of care.

Commercial client and landlord requirements

Indemnity for commercial clients

Commercial environments often require specified insurance levels and documented procedures. Tell us your minimum insurance thresholds, and we’ll confirm our limits or discuss options. We can also align with site inductions, security sign-in, and delivery/collection windows to minimise disruption.

Insurance for landlords and agents

End-of-tenancy and block management clearances frequently involve tight deadlines and shared spaces. We plan access, protect common areas, and coordinate with concierge or maintenance teams as needed. Our documentation trail supports deposit disputes, compliance checks, and audit requirements.

If you’re preparing a tender or onboarding checklist, we can complete supplier questionnaires covering insurance for rubbish removal services, licences, and safety controls.

How we minimise risk on site

• Trained operatives with appropriate PPE
• Lifting aids and trolleys for heavy items
• Floor and surface protection where appropriate
• Segregation of sharp or hazardous materials
• Careful parking and traffic management to protect the public
• Clear communication with you throughout

We aim to prevent incidents through planning and good practice, backed by insurance if the unexpected happens.

Hazardous or special waste

Some wastes require additional controls or specialist carriers—examples include asbestos, chemicals, clinical waste, and certain electricals with hazardous components. For these, we will:

• Confirm whether we can handle the material within our permits and insurance
• Provide or signpost to appropriate specialists if needed
• Outline any additional documentation or consignment requirements

Please flag any suspected hazardous items during your enquiry so we can advise safely.

Frequently asked insurance questions

• Can I see your insurance certificate? Yes. We provide proof of insurance on request and can email certificates with our booking confirmation.

• Do you have a waste carrier licence? Yes. We hold a valid waste carrier licence and will share the registration details on request.

• What are your coverage levels for collections? We’ll confirm public liability and goods in transit limits relevant to your job. If your organisation needs specific limits, tell us during the quote stage.

• Are my items insured while you move them? Eligible items are covered under our goods in transit policy subject to limits and exclusions. We’ll clarify applicability before work begins.

• Do you provide risk assessments and method statements? Yes. We provide risk assessments for site access and method statements for clearances where required, and we can tailor RAMS to your site.

• What documents do I get after the job? We can provide waste transfer notes, disposal facility details, and photos on request. This supports your duty-of-care obligations.

• Are there any exclusions I should know about? All policies have exclusions. We’ll explain relevant points for your project so you know what’s included and what isn’t.

How to request insurance and compliance paperwork

When you contact us, please share:

• Site address, access notes, and preferred dates
• Item list or photos
• Any required insurance levels or clauses
• Your RAMS or onboarding template (if applicable)
• Whether you need named certificates or specific wording

We’ll package up the compliance documents promptly so procurement or building management can approve the works without delay.

Working with Waste Removal Croydon

We combine practical on-site experience with the right paperwork and protections. Our aim is to make clearances smooth, safe, and compliant from start to finish. If you need same-day waste removal, we’ll do our best to allocate a crew and ensure insurance documents are in place before arrival.

• Explore our service range on our services.
• See how we operate from first call to sign-off on how it works.
• Learn about costs and variables on pricing.
• Ready to proceed? Request a no-obligation quote via get a quote.

Speak to our team

Have a question about waste removal insurance, licences, or documentation? Contact Waste Removal Croydon and we’ll help you plan a safe, compliant collection.

• Phone: 020 4634 1577
• Email: [email protected]
• Service area: Croydon and the wider CR postcodes

We’re here to provide clear guidance, the right paperwork, and a reliable team to complete your clearance with care.